Help Center
Find answers to common questions about your account, privacy, and using Multiverse.
Regional restrictions
How regional age verification laws affect your access to Multiverse, which regions are currently affected, and what restrictions apply.
How attachment expiry works
How we set attachment expiry, how access can extend it, and what to do before a file is removed.
How to delete or disable your account
How to permanently delete or temporarily disable your Multiverse account, and what happens to your data.
Requesting data deletion
How to delete your messages and other data from Multiverse.
Exporting your account data
How to request and download a complete export of your Multiverse data.
How to change your date of birth
How to update your date of birth on Multiverse by contacting our support team.
Reporting a bug
How to file clear, high-quality bug reports for Multiverse Support or our GitHub.
Copyright and IP policy
How to report suspected copyright or intellectual property violations on Multiverse.
How long Multiverse keeps your information
How long Multiverse retains different types of information and why we keep it.
EU DSA dispute resolution options
How EU users covered by the Digital Services Act can exercise their rights on Multiverse.
What was Multiverse Visionary?
Multiverse Visionary was a limited lifetime Plutonium offering that sold out in February 2026. Learn about the numbered badge and what Visionary includes.